Current Service Disruptions
There are no current service disruptions
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the IT Service Desk
Planned Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| PROTECHT will be unavailable Sunday 15th March 2026 6:00 p.m. - 10:00 p.m. AEDT. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 15-Mar-2026 18:00 | 15-Mar-2026 22:00 | Learn more |
Concluded Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| WEB KIOSK is currently experiencing intermittent connection issues, vendor working to resolve. | Unplanned | 06-Mar-2026 08:20 | 06-Mar-2026 09:00 | Learn more |
| clowd.csu.edu.au, clowds.csu.edu.au, farmdata.csu.edu.au and riversnearme.csu.edu.au - Please be advised that the following web services are no longer available and have been raised for decommissioning this is due to the associated research projects being concluded in 2023. | Unplanned | 04-Mar-2026 15:15 | 04-Mar-2026 15:20 | Learn more |
| MICROSOFT 365 Services: Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services. | Unplanned | 02-Mar-2026 09:00 | 03-Mar-2026 14:20 | Learn more |
| modelbuilder.csu.edu.au - Please be advised that the following web services are no longer available and have been raised for decommissioning this is due to the associated research projects being concluded in 2023 | Unplanned | 27-Feb-2026 14:35 | 27-Feb-2026 15:00 | Learn more |
| CONFLUENCE will be undergoing maintenance and patching to maintain a secure environment. | Planned | 25-Feb-2026 18:00 | 25-Feb-2026 19:10 | Learn more |
| INSTALL SOFTWARE ICON - Due to upgrades this Service will not be available during this time. Please wait until Friday morning before attempting any Software Installations. | Planned | 19-Feb-2026 18:00 | 19-Feb-2026 21:00 | Learn more |
| Change of Grade services and Admissions Workflow temporarily unavailable. | Unplanned | 19-Feb-2026 08:30 | 19-Feb-2026 09:10 | Learn more |
| Portal Connector Forms will be offline while server software is updated. | Planned | 18-Feb-2026 18:00 | 18-Feb-2026 21:00 | Learn more |
| PROTECHT will be unavailable Sunday 15th February 2026 6:00 p.m. - 10:00 p.m. AEDT. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 15-Feb-2026 18:00 | 15-Feb-2026 22:00 | Learn more |
| ARCHIBUS - FMCENTRAL - Offline for system maintenance | Unplanned | 11-Feb-2026 14:15 | 17-Feb-2026 08:25 | Learn more |