Current Service Disruptions
There are currently service disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| IDENTITY affected in DEVEL environment | Planned | 27-Jul-2026 12:00 | 20-Oct-2026 12:00 | Learn more |
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the Staff Service Centre
- If you are a staff member and need to publish a service disruption please request access via the Staff Service Centre
Planned Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| PROTECHT will be unavailable Sunday 23rd August 2026 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 23-Aug-2026 18:00 | 23-Aug-2026 22:00 | Learn more |
Concluded Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| WIRED and WIRELESS Networks - Bathurst Campus - Scheduled maintenance from 6pm 12th August until 8am 13th August. | Planned | 12-Aug-2026 18:00 | 13-Aug-2026 08:00 | Learn more |
| H5P Update this evening (Tuesday) 6PM-7PM (minimal outage expected) Update to be applied on all sites. A very short outage may be experienced for sites, completed over the outage period. | Planned | 11-Aug-2026 18:00 | 11-Aug-2026 18:15 | Learn more |
| Brightspace: Video assignments will be unavailable in Brightspace | Planned | 11-Aug-2026 12:00 | 12-Aug-2026 01:00 | Learn more |
| Wired and Wireless network - Port Macquarie - Building 801 - Is currently unavailable. A Network switch has failed after a power disruption over night. | Unplanned | 11-Aug-2026 08:35 | 11-Aug-2026 09:15 | Learn more |
| Network - CSURESPSK - The RESPSK network is currently unavailable. DIT are investigating and apologise for the inconvenience caused. | Unplanned | 10-Aug-2026 14:00 | 10-Aug-2026 14:20 | Learn more |
| WEB KIOSK, EXTEND REPORTS and aPay are currently experiencing intermittent disconnection of service. The vendor has been advised and is investigating. | Unplanned | 06-Aug-2026 09:05 | 06-Aug-2026 10:15 | Learn more |
| The Portal Connector forms will be unavailable while upgrades are taking place. | Planned | 06-Aug-2026 07:00 | 06-Aug-2026 08:00 | Learn more |
| JIRA will be unavailable while maintenance is performed on the 5th of August at 6PM to 8PM | Planned | 05-Aug-2026 18:00 | 05-Aug-2026 19:10 | Learn more |
| TINA2 (including PPDR) - DIT are updating the TINA2 application to improve security. No visible impact is expected but there is potential that the application will be completely unavailable for a short period during the disruption window. | Planned | 05-Aug-2026 18:00 | 05-Aug-2026 18:00 | Learn more |
| ELMO is currently unavailable, vendor has been advised and is working to resolve. | Unplanned | 04-Aug-2026 10:15 | 04-Aug-2026 16:55 | Learn more |