Current Service Disruptions
There are no current service disruptions
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the Staff Service Centre
- If you are a staff member and need to publish a service disruption please request access via the Staff Service Centre
Planned Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| JIRA will be undergoing maintenance on Wednesday 29th of April at 6PM to 8PM. During this time Jira will be unavailable. | Planned | 29-Apr-2026 18:00 | 29-Apr-2026 20:00 | Learn more |
| CHINA VPN - Access to the China VPN (FortiClient) will be unavailable whilst DIT perform essential maintenance. DIT Apologises for any inconvenience caused. | Planned | 02-May-2026 07:30 | 02-May-2026 17:00 | Learn more |
Concluded Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| JIRA - unavailable while planned maintenance occurs https://jira.csu.edu.au/ | Unplanned | 23-Apr-2026 08:20 | 23-Apr-2026 08:30 | Learn more |
| PROTECHT will be unavailable Sunday 19th April 2026 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 19-Apr-2026 18:00 | 19-Apr-2026 22:00 | Learn more |
| STUDENT PRINTING on Orange, Dubbo, Port Macquarie and Thurgoona campuses will be unavailable while urgent maintenance is performed. | Planned | 09-Apr-2026 20:00 | 09-Apr-2026 22:00 | Learn more |
| ALBURY - POWER & NETWORK - BUILDING 760 EAST WING - Power to the East Wing of building 760 is offline due to switch board upgrades. | Unplanned | 28-Mar-2026 09:20 | 28-Mar-2026 13:20 | Learn more |
| CHINA VPN - Access to the China VPN (FortiClient) will be unavailable whilst DIT perform essential maintenance. DIT Apologises for any inconvenience caused. | Planned | 28-Mar-2026 07:00 | 28-Mar-2026 17:00 | Learn more |
| WIRELESS Network - ALBURY CAMPUS is currently unavailable. DIT is currently investigating. | Unplanned | 26-Mar-2026 18:30 | 26-Mar-2026 19:35 | Learn more |
| PLANNER APP IN MS TEAMS is currently unavailable. Microsoft has deployed a fix and is expecting return to service over the next three hours. | Unplanned | 26-Mar-2026 09:45 | 26-Mar-2026 13:35 | Learn more |
| PASSWORD PROPAGATION - Configuration is being updated in PRODUCTION which may affect password updates propagating from PROD to the DEVEL & QA environments. | Planned | 25-Mar-2026 18:00 | 25-Mar-2026 18:30 | Learn more |
| JIRA will be undergoing maintenance tonight (25/3/2026) at 6PM to 8PM. During this time Jira will be unavailable. | Planned | 25-Mar-2026 18:00 | 25-Mar-2026 18:50 | Learn more |
| PANOPTO (CSU REPLAY) - Scheduled Maintenance - Sunday 22nd March (2:00 AM – 4:00 AM) AEDT. | Planned | 22-Mar-2026 02:00 | 22-Mar-2026 04:00 | Learn more |