Current Service Disruptions
There are no current service disruptions
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the IT Service Desk
Planned Service Disruptions
There are no planned service disruptions
Concluded Service Disruptions
Description | Type | Start | End | |
---|---|---|---|---|
INPLACE: The Vendor will be applying updates to address issues raised in the 5.12.0 upgrade. The site will be unavailable for approx. 15 mins within the hour window scheduled. | Planned | 06-Feb-2025 20:00 | 06-Feb-2025 21:00 | Learn more |
Libguides and A-Z databases down | Unplanned | 06-Feb-2025 16:30 | 06-Feb-2025 17:10 | Learn more |
EXPENSEME PRO (corporatecard.csu.edu.au) is currently unavailable. The Travel team are working with the vendor on understanding the issue and restoring service. | Unplanned | 05-Feb-2025 07:00 | 05-Feb-2025 09:35 | Learn more |
PROTECHT will be unavailable Sunday 2nd February 2025 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 02-Feb-2025 18:00 | 02-Feb-2025 22:00 | Learn more |
WIRELESS and WIRED Networks - BATHURST Campus - May experience brief disruptions from 9am until 5pm Saturday 1st of February while maintenance is performed. | Planned | 01-Feb-2025 09:00 | 01-Feb-2025 17:00 | Learn more |
WIRELESS Network - ALL CSU Campuses - Will be unavailable from 5am until 10am Saturday 1st of February to perform maintenance. | Planned | 01-Feb-2025 05:00 | 01-Feb-2025 10:00 | Learn more |
WIRELESS Networks - Bathurst Campus - will be unavailable from 5am until 8am Thursday 30th of January while DIT Performs maintenance. | Planned | 30-Jan-2025 05:00 | 30-Jan-2025 08:00 | Learn more |
INPLACE: SSO Issue has been resolved but the upgrade to 5.12 has not fully completed yet and the site is not fully functional at the moment. | Unplanned | 29-Jan-2025 09:00 | 31-Jan-2025 12:15 | Learn more |
INPLACE SAAS Release of version 5.11/5.12. | Planned | 28-Jan-2025 20:00 | 28-Jan-2025 22:00 | Learn more |
PANOPTO will be undergoing scheduled maintenance to help improve overall stability and capacity of the AU cloud infrastructure. The site will be inaccessible for approx. 3 hours. | Planned | 25-Jan-2025 06:00 | 25-Jan-2025 09:00 | Learn more |