Current Service Disruptions
There are currently service disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| INSTALL SOFTWARE is unavailable to remote staff while not connected to VPN. | Unplanned | 11-Mar-2025 13:20 | To Be Advised | Learn more |
The Division of Information Technology provides a secure and reliable computing environment for all students and staff. In order to achieve this, scheduled systems maintenance is required to occur from time to time in a managed way so as to minimise any disruption to IT services.
Evidence from student engagement indicates the least disruptive times for students is early mornings. As such, the preferred maintenance window for:
- Student Online Systems is Thursdays 5.00am - 8.00am
- Non Student Online Systems is Wednesdays 6.00pm - 8.00pm
The maintenance window will allow enhancements that require a disruption to a CSU system to be implemented, tested and approved in an optimal time frame.
- If you are a student and require more information about a service disruption please contact Student Central
- If you are a staff member and require more information about a service disruption please contact the IT Service Desk
Planned Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| PROTECHT will be unavailable Sunday 18th January 2024 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 18-Jan-2026 18:00 | 18-Jan-2026 22:00 | Learn more |
Concluded Service Disruptions
| Description | Type | Start | End | |
|---|---|---|---|---|
| STUDENT PRINTING - Wagga Wagga campus student printing is currently unavailable due to a server hardware issue | Unplanned | 18-Dec-2025 11:40 | 18-Dec-2025 15:05 | Learn more |
| CONFLUENCE will be undergoing maintenance and patching to maintain a secure environment. | Planned | 17-Dec-2025 18:00 | 17-Dec-2025 20:00 | Learn more |
| JIRA will be undergoing maintenance Wednesday, 17th December 2025 between 6:00pm and 7:00pm. There will be NO ACCESS to Jira during this time. | Planned | 17-Dec-2025 18:00 | 17-Dec-2025 19:00 | Learn more |
| POWER & NETWORK - ALBURY - Building 0761 - Power & Network will be unavailable to Building 0761, due to switch board upgrades organised by DFM. | Planned | 17-Dec-2025 07:00 | 17-Dec-2025 17:30 | Learn more |
| POWER & NETWORK - WAGGA - Building 0483 - Power & Network will be unavailable to Building 0483, due to power outage. DFM working on resolving | Unplanned | 15-Dec-2025 10:20 | 16-Dec-2025 16:05 | Learn more |
| POWER & NETWORK - ALBURY - Building 0751 - Power & Network will be unavailable to Building 0751, due to switch board upgrades organised by DFM. | Planned | 15-Dec-2025 07:00 | 16-Dec-2025 17:30 | Learn more |
| PROTECHT will be unavailable Sunday 14th December 2025 6:00 p.m. - 10:00 p.m. AEST. The vendor will be conducting regular operating system patching. Regular patching is an important part of the security framework and is required to maintain a secure environment. | Planned | 14-Dec-2025 18:00 | 14-Dec-2025 22:00 | Learn more |
| INSTALL SOFTWARE - Due to upgrades this Service will not be available during this time. Please wait until Monday morning before attempting any Software Installations. | Planned | 13-Dec-2025 08:00 | 14-Dec-2025 18:00 | Learn more |
| POWER & NETWORK - ALBURY - Building 0760 WEST WING - Power & Network will be unavailable to Building 0760's West Wing, due to switch board upgrades organised by DFM. | Planned | 12-Dec-2025 07:00 | 12-Dec-2025 17:30 | Learn more |
| WEB KIOSK is currently displaying a blank screen when staff click on a tile, eg. Academic Timesheets. Vendor is working to resolve. | Unplanned | 10-Dec-2025 08:35 | 10-Dec-2025 09:55 | Learn more |